Peter HighContributor

Hyatt Hotels Corporation announced the appointment of Eben Hewitt as Hyatt’s Chief Information Officer, effective July 18. Hewitt will oversee Technology, Enterprise Applications and Cybersecurity for Hyatt. He will report to Mark Vondrasek, Hyatt’s Chief Commercial Officer.

“Eben’s tenacity and drive will bring a fresh perspective to Hyatt and play a critical role in scaling our IT platform to grow and diversify our brand and guest offerings,” said Vondrasek. “Our guest-centered IT is grounded in active listening to the needs of our guests, colleagues and owners, and designed to enhance every part of the hospitality experience.”

Hewitt previously served as Chief Technology Officer at Sabre Hospitality, a leading technology provider for the hospitality industry, serving more than 40,000 hotels and resorts spanning 160 countries. He also brings experience from prior technology leadership roles at Choice Hotels and O’Reilly Media.

Hewitt hopes to continue to drive innovation building on progress the team has made with such offerings as the Digital Key in the World of Hyatt app, which utilizes Bluetooth technology allowing guests to use their iPhone or Android phone as a digital key and two-way hotel chat, which allows for personalized communication between guests and hotel colleagues.

“I couldn’t be more thrilled to join Hyatt at this transformational moment,” said Hewitt. “It’s an honor to support and advance Hyatt’s vision of a world of understanding and care. As Hyatt grows, this outstanding technology team is ready to create meaningful personal connections and delight our stakeholders, with empathy at the heart of everything we do.”