By Angeline Mgbele, Bureau Chief, North

In view of the importance attached to the ensuing Presidential Election, the Nigerian
Communications Commission (NCC) has dedicated its Consumer Toll-Free Number 622, to serve
as 2023 Presidential Election Incident Hotline to enable voters and members of the public
across Nigeria to report any issues that may affect them, or others, during the elections on
Saturday, February 25, 2023.
This is according to a statement from the Commission authored by its Executive Vice Chairman
and Chief Executive Officer(EVC/CEO) Professor Umar Garba Danbatta.
Cyber Era NG understands that this step is to support the Independent National Electoral
Commission (INEC), in its patriotic commitment, towards the conduct of hitch-free elections in
Nigeria.
The Toll-Free Number 622 is the second-level complaints centre through which consumers of
telecommunications services are allowed to make calls directly to the Commission, to resolve
issues concerning their telecommunications services which the service providers are unable to
do.
However, in consideration of the critical nature of this election and to alleviate emergent issues
that may arise at the voting centres, or any parts of Nigeria thereof, the Commission has
considered it expedient to dedicate the Toll-Free Number 622 to accommodate all types of
complaints on election day.
This is with a view to resolving such issues by contacting and conveying such to relevant
agencies, authorities, or organisations for timely resolution.
The 622 Election Incident Monitoring Centre will be manned by top Management officials of the
Nigerian Communications Commission. The hotline will be open to the public from 8.00 a.m. to
6.00 p.m. during the Presidential and National Assembly elections.
Members of the public are, therefore, invited to take advantage of the Election Incident
Monitoring Centre Hotline, 622.