By Melissa Kasule

Telco provider, Telenet, has secured a partnership with personalised communications services pioneer Plume to launch WiFi system, Telenet 360° Wi-Fi to consumers throughout Belgium.

Powered by Plume’s intelligent cloud- and AI-based technology, the solution leverages adaptive WiFi and Plume’s iconic SuperPod™ designs which is designed to deliver a dynamic, self-learning system that continuously monitors the home network. This is to ensure an uninterrupted Wi-Fi signal throughout the customer’s home.

Both the SuperPods and the new Telenet 360° modem support the latest Wi-Fi 6 technology. Telenet said through the OpenSync integration, it optimises seamlessly through the cloud to dynamically adjust to network usage and serve the best internet experience to every connected device.

The adaptive WiFi service is integrated into the Telenet app which will provide fast and simple user self-installation. Its benefits also include advanced user controls for managing the home network while enabling Telenet’s customer service team to respond quickly and proactively to resolve network issues that may arise through push notifications.

Dieter Nieuwdorp who leads marketing at Telenet said: “WiFi is of crucial importance to the customer experience. Good WiFi results in happy customers. We, therefore, aim to provide them with the best technology, thereby unburdening our customers to the best of our ability.”