The market leader in information and communication technologies in Tunisia, Tunisie Telecom and a global pioneer in mobile transaction platforms and the fintech industry, Telepin, have announced the signing of a partnership agreement for the launch of the converged charging system for the national operator’s customers.
The main objective of this partnership is to migrate Tunisie Telecom’s charging system, currently distributed among several suppliers, to Telepin’s unified converged charging platform.
This transition promises to offer a better customer experience by offering a consolidated and more secure solution for mobile and landline top-ups.
Telepin’s platform is meticulously designed to meet all of Tunisie Telecom’s charging needs. From the migration of legacy vouchers to the generation of on-demand e-vouchers, the system ensures a smooth transition and an improved user experience for Tunisie Telecom’s large customer base.
Chairman and Chief Executive Officer of Tunisie Telecom Lassâad Ben Dhiab said: “We are proud of this project to converge platforms towards the Telepin platform, a key initiative in the realization of our strategic vision of digital transformation. This migration will increase our efficiency, optimize our operations and open up new avenues for Tunisie Telecom’s growth.”
CEO of Telepin, Eric Feeley commented: “Deepening our ties with Tunisie Telecom, which began in 2007, marks a key moment in the telecommunications sector. We remain dedicated to delivering unmatched solutions, and we are confident that our platform will redefine the standards of customer experience in the industry.”