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NICE Actimize Transforms Fraud Detection With Agentic AI Technology

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A business under NICE, NICE Actimize has unveiled the latest addition to its financial crime fighting arsenal, the X-Sight ActOne platform.

This innovative platform incorporates Agentic AI to significantly bolster fraud and financial crime prevention programmes by transforming them into predictive, proactive, and automated systems.

The newly introduced Agentic AI capabilities, integrated into X-Sight ActOne’s InvestigateAI, deliver enhanced analytic precision and investigator efficiency. The platform enables financial institutions to adhere to strict data privacy regulations through robust encryption, role-based permissions, and access controls, processing billions of financial transactions each day.

InvestigateAI streamlines the crime prevention process by understanding institutional policies and the context of investigations, leveraging NICE Actimize-curated risk signals and diverse data sources for quicker and more accurate decision-making. Notably, it has already been shown to reduce investigation times by 50 per cent or more.

Further capabilities of the Agentic AI include the application of Natural Language Processing (NLP) to autonomously draft investigation plans and the use of machine learning to refine its efficiency over time. The technology also supports human interaction by reversing prompts to engage analysts when necessary, maintaining a balance between automation and necessary human oversight.

CEO of NICE Actimize, Craig Costigan commented on the integration, “NICE Actimize’s Agentic AI significantly enriches our X-Sight platform and our portfolio of solutions delivering exceptional value throughout the financial crime ecosystem. By harnessing advanced Machine Learning, NLP, and GenAI, X-Sight ActOne automates processes, engaging human oversight only when essential. This empowers financial institutions to scale operations and realize transformative cost and labor efficiencies.”

Head of Fraud & AML at Datos Insights, Chuck Subrt also highlighted the importance of advancing technology in financial crime prevention, “As criminal sophistication and regulatory demands intensify, financial services firms must strive to transform their financial crime operations and embrace technologies that drive both efficiency and effectiveness.”

The X-Sight ActOne platform is designed for trust and transparency, equipped with AI and advanced analytics. It ensures that every AI insight is traceable to its source data points, providing auditors and users a clear rationale for each decision.

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