The Telecom Regulatory Authority of India (Trai) on Friday directed all telcos to share within 15 days the details of their segmented offers made between January and November 2020, including specific offer names, rates, terms & conditions, quantum of services, validity spans and associated benefits.

Detailed disclosures of such segmented offers for the January-November 2020 period, it said, need to be made on a monthly basis for each service area.

The sector regulator’s directive comes after the Supreme Court last month upheld Trai’s appeal against an almost two-year-old telecom tribunal order that had set aside a regulation requiring telcos to report all tariffs in the interests of transparency and non-discrimination. On November 6, the nation’s top court had ordered Bharti Airtel and Vodafone Idea (Vi) to disclose to Trai all segmented or “specific offers” made to their subscribers, delivering a jolt to the two companies who had maintained that submission of such details could end up flouting commercial confidentiality and help rivals poach their customers. Trai was directed to keep the details confidential.

India’s telecom sector, in the efforts of enabling policies including more quantum of the spectrum, is set to establish new benchmarks in the next-generation network deployments and service delivery.

“In pursuance of the Supreme Court order, dated November 6, the authority directs all telecom service providers to provide within 15 days, on a monthly basis for each licenced service area (LSA), the details of segmented offers for the January to November 2020 period, in the annexed format,” Trai said in a direction to all telcos Friday.

Under the prescribed format, telcos will also need to disclose the number of segmented offers to existing customers and indicate how many are active every month-end. Further, they need to cite the number of users who have availed of these offers within each plan. Trai has also demanded a declaration from telcos that the benefits of a segmented offer are available to all users within a particular targeted segment, and that the “principle of non-discrimination” has been strictly followed.