REGULATORY

Protracted USSD Indebtedness: Now, Telcos At Liberty To Disconnect Erring Banks, Says NCC

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  • 9 Banks, Codes Affected

By Clifford Agugoesi, Editor-in-Chief

Telecommunications sector regulator, the Nigerian Communications Commission (NCC) says telcos are  now at liberty to disconnect banks following their protracted indebtedness to telecommunications companies, Cyber Era NG learns.

We gather this is the kernel of the advertorial released by the Commission today, which had the e-signature of the Director of Public Affairs(DPA) at NCC, Reuben Muoka, titled: Notice Of Approval To Telecommunications Companies To  Withdraw USSD Services To Debtor Financial Institutions.

It reads: “The Nigerian Communications Commission (the Commission) hereby notifies members of the public  that it is granting approval to Mobile Network Operators (MNOs) to disconnect Unstructured  Supplementary Service Data (USSD) Codes assigned by the Commission to financial institutions which  are indebted to the MNOs if such institutions do not settle the outstanding invoices by Monday, January  27, 2025. The Commission will thereafter recover such Codes and may reassign them to other applicants  in accordance with the applicable instruments.

“In fulfilment of its consumer protection mandate, the Commission wishes to inform consumers that they  may be unable to access the USSD platform of the affected financial institutions from January 27, 2025.

By the information made available to the Commission as at close of business on Tuesday, 14th January  2025, of a total of 18 financial institutions, the 9 institutions listed below have failed to comply  significantly with the directives in the Second Joint Circular of the Central Bank of Nigeria (CBN) and  the Commission dated December 20, 2024 for the settlement of outstanding invoices due to MNOs,  some since 2020. The financial institutions’ failure to comply with the CBN-NCC Joint Circular also  means that they are unable to meet the Good Standing requirements for the renewal of the USSD Codes  assigned to them by the Commission.

The financial institutions have been duly notified of the need for immediate compliance in accordance  with the Commission’s Guidelines on Short Code Operation in Nigeria, 2023. “

The regulator went ahead to list the financial institutions and the impacted USSD Codes as follows:

S/N BANKS USSD CODES

1. Fidelity Bank Plc 770

2. First City Monument Bank 329

3. Jaiz Bank Plc 773

4. Polaris Bank Limited 833

5. Sterling Bank Limited 822

6. United Bank for Africa Plc 919

7. Unity Bank Plc 7799

8. Wema Bank Plc 945

9. Zenith Bank Plc 966

-With additional reporting by Angeline Mgbele, Bureau Chief, Northern Nigeria

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